Unit 4, Dinas Isaf Industrial Estate, Tonypandy CF40 1NY +44 1443 719 500 enquiries@ecyclegroup.co.uk

Privacy Policy for E-Cycle Limited

Introduction

Welcome to E-Cycle Limited! We take your privacy seriously and are committed to protecting it. Our website, https://www.ecyclegroup.co.uk, is a place where we interact with our customers and potential customers. This policy explains how we handle personal information, why we keep it, and when we get rid of it.

If you have questions or think we shouldn't have your info, please email us at the address above or call 01443 719500. If you're not happy after talking to us, you can reach out to the ICO at:

  • Information Commissioner’s Office
  • Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
  • Helpline number: 0303 123 1113
  • https://www.ico.org.uk

Information Collected

When you inquire about our services or engage in work with us, we will require certain details from you. This includes your name, organization, phone number, email, and address. Occasionally, we may need additional information such as financial or billing details. We only collect the necessary information to fulfill our services and keep you informed about our offerings.

Use of Cookies and Google Analytics

Our website uses cookies—small text files placed on your device—to enhance user experience and analyze site traffic. By using cookies, we can remember your preferences and understand how visitors navigate through our site.

We also use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), which employs cookies to help us understand how users engage with our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. Google uses this information for evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that disabling cookies may prevent you from taking full advantage of the website.

Business Partners

In order to provide you with the best service, we may share your contact information with our trusted business partners. These partners adhere to their own privacy policies. If you prefer that we do not share your information, please inform us.

Disclosure to Authorities

We may be obligated to disclose your information if required by law or to safeguard our rights. This may include compliance with court orders or legal processes.

Security

Our commitment to data security is demonstrated through our certifications in ISO27001 and Cyber Essentials Plus. Your data safety is of utmost importance to us.

Data Retention

We retain personal data for all active clients and contacts for as long as necessary based on the purposes for which it was collected. Our data retention practices comply with legal requirements. Additionally, we retain information to resolve disputes and uphold our agreements.

For further information or assistance, please contact us at enquiries@ecyclegroup.co.uk or 01443 719500.



Partners & Accreditation

ISO 9001, 14001, 27001
ICO Information Commisioners Office
Bristish Security Industry Association
ADISA
Cyber essentials +
Disability confident
Armed forces recognition scheme
BASE
blancco
Social Firms Wales
Microsoft Authorised Refurbisher